Does Creed Ultra have a full touch screen display?
Yes, Creed Ultra features a full touch 2.0” IPS HD display.

Is Creed Ultra shockproof?
No, Creed Ultra is not shockproof. Please avoid dropping it from a height as the watch may get damaged.

Is Creed Ultra waterproof?
Creed Ultra is splash proof and will be able to withstand normal rain or splashes. It cannot go underwater please avoid saunas, hot water and ocean water.

Can Creed Ultra be used while swimming?
You cannot wear it while swimming.

Can I take a photo with Creed Ultra?
No, Creed Ultra does not feature a remote camera.

Does Creed Ultra come with a calling feature?
Yes, Creed Ultra comes with built-in BT features that lets you make calls from the dial pad, access call logs and save up to many contacts.

Does Creed Ultra have voice assistance?
Yes, Creed Ultra comes with built-in voice assistance.

Does Creed Ultra come with in-built games?
No, Creed Ultra does not come with in-built games.

Does Creed Ultra have gesture control?
No. Creed Ultra does not come with this function.

Can I reduce the vibration level in my Creed Ultra?
Yes, you can control the vibration in Creed Ultra.

Can Creed Ultra store and play music?
Creed Ultra has a remote music control feature that controls music played on your phone as long as your smartphone and smartwatch are in Bluetooth range. However, it cannot be used to store music.

Can I use my earbuds and my Creed Ultra at a time with the same smartphone?
Yes, both earbuds and Creed Ultra can be paired with your smartphone at the same time.

What is the Bluetooth range of Creed Ultra?
The Bluetooth range of Creed Ultra is 10 meters.

Can it play music to a Bluetooth headset?
Creed Ultra can control the music played through your smartphone as long as it is connected and synced with the app. Creed Ultra can also control music played via Bluetooth headset as long as the smartphone is paired with earphones and the smartwatch.

How many watch faces does Creed Ultra have?
Creed Ultra has 200+ watch faces. You can also customize watch faces via the HRYFine app.

Can we change the watch face?
Yes, you can change the watch faces. From the watch, touch and hold the home screen. Swipe and choose from the watch faces. From the app, go to the watch face, select the watch face of your choice and tap Save to change the watch face. You can even customize your watch face from the app.

How do I increase the brightness of my Creed Ultra?
You can set the brightness from the watch. Turn on the watch screen, swipe up from the home screen, select brightness and adjust it as per your convenience.

What sensors does the Creed Ultra have?
Nu Republic® Creed Ultra features HR sensor, Accelerometer and SpO2 sensor.

Does Creed Ultra have GPS?
No, Creed Ultra does not have GPS.

What are the accessories included with Creed Ultra?
Creed Ultra comes with one user manual and magnetic charging cable.

How do I set up my Creed Ultra device?
Before setting up make sure that your smartphone and Creed Ultra are charged and next to each other. Connect the charging cable to turn on the watch. Download the HRYFine app on your smartphone. Open the HeryFine app and allow the Bluetooth and GPS positioning to be turned on. Feed in your personal information and health goals in the app. Go to the add device page in the app and select the device type and link the watch.

Why won't my Creed Ultra device sync?
This may be because it lost Bluetooth connectivity with your smartphone. For a stable connection, please ensure that the HRYFine app is running and locked in the background.

Why can't I set up my Creed Ultra device?
Reset your Creed Ultra and try again.

Why didn't my Creed Ultra device alert me?
Possibly due to Bluetooth connectivity loss. Ensure that your watch & phone are within Bluetooth range with alerts turned on in the App, which is kept running & locked in the background (Android). Also check if the DND is turned off or not.

How do I restart my Creed Ultra?
You can restart your Creed Ultra smartwatch by following these steps. Turn on the watch screen. Swipe up to go to Settings. Select Reboot and choose to restart.

How do I turn off my Creed Ultra?
Turn on the watch screen. Swipe up to go to Settings. Select Power Off and choose to power off.

How do I reset my Creed Ultra?
You can reset Creed Ultra from the watch. From the home screen, swipe up to go to Settings. Select Reset and choose to reset.

What is the battery capacity and standby time?
Creed Ultra has a battery life of up to 10-days & 30-day standby. Standby time is the maximum tested time that a single charge will last when the smartwatch is used as a regular watch.

How do I know when my device is charged?
Creed Ultra takes approximately 2.5 hours to charge completely. It will display a 100% Charged message once the battery is at full capacity.

How do I check the battery level on my Creed Ultra device?
Turn on the screen and swipe up to check the battery level on your Creed Ultra.

How can I extend my Creed Ultra device's battery life?
You can extend the battery life in your device by turning down the brightness level and turning off the All-day Heart Rate measurement.

Which adapter should I use to charge my Creed Ultra?
Please use the power adapter that has been shipped with the device. Do not use any other third-party charging adaptor as it may damage the watch in the long run.

What's the name of the app?
The name of the app is HRYFine.

How do I manage my HRYFine profile?
You can manage the HRYFine profile from the app. Open the App, go to My device and choose Device setting to manage your profile.

How do I track my workouts with my HRYFine app?
You can track your workout on the Home section of the app. Open the HRYfine app. Go to the Daily Report section of the Home page and get your daily report.

How do I change the units of measurement on my Creed Ultra device?
You cannot change the units of measurement on your HRYFine app once set.

How does Creed Ultra sync data?
Creed Ultra syncs data over a Bluetooth connection with the HRYFine app

Why isn't Bold 2 receiving notifications from my phone?
Possibly due to Bluetooth connectivity loss. Ensure that your watch & phone are within Bluetooth range with the alerts turned on in the app, which is kept running & locked in the background (Android). Make sure that the DND in the smartwatch is turned off.

Can we see messages and caller info from my phone on the smartwatch?
Yes, you can see messages and caller information on your smartwatch as long as the watch is synced with the HRYFine app and is within Bluetooth range.

How can we see the caller information?
Turn on the call notification feature on the HRYFine app to see incoming call information.

Can I read incoming messages on my Bold 2 or will I only receive message notifications?
You will be notified of new messages on your Bold 2 once it is connected with the HRYFine app. You can read the message at the time you receive a notification. You also have the option to see previously received notifications.

Does Creed Ultra have sports modes?
Yes, Creed Ultra offers 50+ sports modes.

What is the function of SpO2?
The SpO2 monitor measures the oxygen level in your blood.

How does Creed Ultra estimate how many calories I've burned?
Creed Ultra estimates the number of calories burned based on your heart rate, activity duration, steps taken, distance covered, height, weight and age.

How do I track my heart rate with my Creed Ultra?
Creed Ultra can detect heart rate both manually or automatically. You can track your heart rate with the HRYFine app.

Why don't I see my heart rate on my Creed Ultra?
You can see the heart rate on your Creed Ultra smartwatch provided you are wearing it on your wrist and there is no space between the watch and wrist. For detailed analysis, you can check the HRYFine app.

Does this watch synchronize sleep if the app is not connected?
Yes, Creed Ultra will measure your sleep even if not connected with the app. The data will be synced to the app, once connected. You can also view your daily sleep data on your smartwatch.

Does it have a Pedometer?
Yes, Creed Ultra comes with an in-built pedometer.

Is Creed Ultra compatible with the iPhone?
Creed Ultra is compatible with all iPhones running on iOS 11.0 and above.

Is Creed Ultra compatible with Android?
Creed Ultra is compatible with all Android phones running on Android version 9.0 and above.

How many colors is the Bold 2 strap available in?
You can choose from 3 different strap colors - Black, Green and Beige.

How do I change the wristband on my Creed Ultra device?
The mechanism to remove and replace the band can be found on the underside of the watchband.

From where can I purchase a replacement strap?
You can purchase replacement straps from our official website.